Crossville Chronicle, Crossville, TN

Area News

October 16, 2013

Shadden Tire serving community for 60 years

CROSSVILLE — It's Friday noon and when most are having lunch, Shadden Tire’s customer center is buzzing with activity. While the firm is currently promoting its 60th anniversary, traffic in and out of the store suggests that the celebration is already in full swing.

Owner Wayne Shadden looks up as he finishes customer paperwork and asked if this particularly busy day. He thinks for a moment, smiles, and says, “You should have seen it yesterday.”

Wayne was has put in his time in a business his father started back in 1953. His entire family has worked here at one time or another. That includes his brother, sisters, and a bunch of relatives. “Yeah,” he paused as he began servicing another customer, “I guess you could say we love this business and the people we serve.”

Sixty years of customer service is not a random practice. It is an ongoing mission to serve and also intelligently educate and help customers be aware of their vehicle needs. The probe of customer needs is unhurried, precise, and understandable. As one elder gentleman waiting for his vehicle to be serviced said, “I always feel comfortable coming here.”

Shadden says that he and his associates want to do more to do more for customers than sell tires—they want to educate them. Representatives share a consumer tire guide that identifies tire type, tire width, aspect ratio, construction, wheel diameter, load index and speed rating. These findings pinpoint basic tire traits that enable choice of the perfect tire for their vehicle.

While representatives offer expert technical advice that leads to mechanical services, Wayne Shadden adds a bit of caution: “You know, we will never — never — overcharge or provide any unneeded services.” When the work is completed it will exceed customer expectations, he says. “And, when each customer is handed their keys we personally thank them.”

All automotive repair and mechanic services are performed by highly qualified mechanics. The mechanic shop works on numerous vehicles through the use of quality truck and car repair equipment. Vehicle service includes passenger car, medium sized truck, mini-van, or SUV. The company also serves off-road farm equipment on location.

Additionally, their repair shop is capable of servicing a variety of makes and models. Selecting the best tire brands and the best automotive service in Cumberland County has earned the firm the highest awards from ASE Certified auto service. Routine auto maintenance services or necessary car repairs can be scheduled by appointment at our auto repair shop today.

The company actively supports a variety of community efforts with both dollar and service investments. “We give about 250 to 300 free oil changes each year to different organizations and individuals,” Shadden said.

Shadden Tire Company has two locations in Crossville: 584 South Main near the Cumberland Medical Center and 2328 North Main Street near Wal-Mart. Check their website at www.shaddentire.com for more information and also some interesting promotional opportunities.

1
Text Only
Area News
  • Blood shortage looming

    The American Red Cross is facing a looming blood shortage, leading to an urgent need for donors of all blood types to roll up a sleeve and give.

    July 22, 2014

  • Judge ponders why stolen silver wasn't recovered

    A Crossville area man who entered into a sentencing agreement relating to the theft of silverware that was later sold to a local jewelry shop found himself with an unlikely ally — the judge.

    July 22, 2014

  • County OKs $89.7 million FY 2014-'15 budget

    Cumberland County's $89.7 million 2014-'15 fiscal year budget was approved during Monday evening's county commission meeting.

    July 22, 2014

  • Tennessee making strides in well-being of children

    Tennessee has made great strides in the health and well-being of children, the annual KIDS COUNT National Data Book found, rising to 36 this year. The state is among the five states with the biggest improvements in overall rankings from 2013 to 2014.

    July 22, 2014

  • 1899: Evidence points to poison in mysterious deaths

    The Nashville American reported that in January 1899, Squire Luke Stansbury, son of Rev. John Stansbury, discovered that Paris green and arsenic had been sprinkled over the hay they were feeding the cow. The evident intention was to poison the milk and, thus, poison the family. The hay was burned.

    July 22, 2014

  • Drug testing policy deferred until October

    With the start of the next school year only weeks away, the policy committee of the Cumberland County Board of Education decided to defer action on the extracurricular drug testing policy as implementation of changes would not occur before the 2015-’16 school year.

    July 21, 2014

  • camp nakanawa2.jpg Model recalls special rail service to Camp Nakanawa

    Camp Nakanawa, in the Mayland community of Cumberland County, dedicated a new, highly detailed diorama of the camp built over the past year by members of the Crossville Model Railroad Club.
    The large display is a very accurate scale model of the camp and includes a track where an HO model of the Tennessee Central Railroad delivers campers to their summer home.

    July 21, 2014 2 Photos

  • Souza vows to bring public comments back for vote

    While a few public comments have been made during the last several Crossville city council meetings, the fact that some think their free speech is threatened by recent council actions has lead to discussions and letters to the editor in protest.

    July 21, 2014

  • Panel considers building code options

    The Cumberland County Environmental Committee met last Thursday evening to further discuss the status of countywide building permits and its agreement with the city of Crossville, but no action was taken.

    July 21, 2014

  • Fields a possible buyer for TSUD

    Barry Field, owner of Field’s Engineering Consultant Services, LLC (FECS) has taken an interest in purchasing the highly contested waste water facility in Lake Tansi.

    July 21, 2014

Marketplace Marquee
Parade
Must Read
Section Teases
Seasonal Content
AP Video
Judge Ponders Overturning Colo. Gay Marriage Ban Airlines Halt Travel to Israel Amid Violence NYPD Chief Calls for 'use of Force' Retraining VA Nominee McDonald Goes Before Congress Bush: Don't Worry, Sugarland Isn't Breaking Up US Official: Most Migrant Children to Be Removed Police Probing Brooklyn Bridge Flag Switch CDC Head Concerned About a Post-antibiotic Era Raw: First Lady Says `Drink Up' More Water Courts Conflicted Over Healthcare Law Holder Urges Bipartisanship on Immigration Raw: Truck, Train Crash Leads to Fireball US Airlines Cancel Israel Flights Obama Signs Workforce Training Law Crash Victims' Remains Reach Ukraine-held City Diplomatic Push Intensifies to End War in Gaza Cat Fans Lap Up Feline Film Festival Michigan Plant's Goal: Flower and Die Veteran Creates Job During High Unemployment
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Weather Radar
2014 Readers' Choice
Graduation 2014